PANOPT

PANOPT — Privacy Policy

Effective 22 October 2026 · v1.2, superseding v1.1.1 of 16 October 2026 · PANOPT (panopt.online)

Who we are

PANOPT is run by Joe Hedger, trading as Panopt Alpha, ABN 15 540 058 234, in Darwin, Northern Territory, Australia ("we", "us"). We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988. Contact for anything in this policy: admin@panopt.online.

What we collect

PANOPT keeps your sign-in session and a few settings in your browser's storage. It sets no advertising cookies.

What we use it for

To run your account and give you what you asked for (alerts, notifications, briefs, data files); to take payment and keep the records the law requires; to keep PANOPT working and secure; to learn which parts are useful; and, only if you agreed, to send you marketing email.

Email

Account email (signing in, confirming your address, resetting your password) is part of the service. If you buy Pro, receipts and renewal reminders come from Link or Stripe. Marketing email (news about PANOPT, such as the weekly ledgers) goes only to people who ticked the box at sign-up or turned it on in Settings. Each one says it is from PANOPT (Joe Hedger, trading as Panopt Alpha) and how to unsubscribe. You can stop it at any time in Settings, from the email itself, or by writing to admin@panopt.online, and we act on it within five working days. We keep your choice, its time and the words you agreed to, so we can show what you agreed to.

What we don't do

We do not sell, rent, or share your personal information with advertisers or data brokers. We do not track you across other sites or apps, and we set no advertising cookies.

Who handles your data, and where

We use the services below. Each gets only what its job needs, and holds it under its own terms and security.

Supabase and Cloudflare also keep logs of requests, including your IP address, for a limited time, for security and to fix faults. Resend keeps a log of the emails it sent.

Services your browser reaches

To show you PANOPT, your browser loads some files directly from other services. Each of them sees your IP address and your browser's details when it does, under its own privacy policy:

Payments, and the records we keep

For each payment event (a checkout, a renewal, a refund, a cancellation), Stripe sends us a record and we store it. A record can include the email address and name given at checkout (and a phone number or tax ID, if given), the billing country or address, the card's brand, last four digits and expiry date (never the full card number or its security code), the amount, the plan and the dates, and Stripe's reference numbers. Australian tax law requires records of each sale to be kept for five years, so we keep these records for five years after the payment, then delete them. Stripe and Link keep their own records under their own policies.

Seeing and correcting your data

You can see and change your notification choices and your marketing choice in the app's Settings. To get a copy of everything we hold about you, or to have something corrected, email admin@panopt.online from your account's address. We reply within 30 days, free of charge. If we cannot give you something (for example because the law says so), we will say why.

Retention and deletion

We keep account data while your account exists. You can delete your account at any time from inside the app: Settings → Delete account. Deletion takes effect at once and cannot be undone. It removes your sign-in record and profile (with your marketing choice), saved alerts, votes, reports, marks, trade journal, follows, push tokens and delivery records, and cancels every subscription that could still charge you.

Three things are kept. The payment records described under Payments stay, with the details in them (such as the email address given at checkout), for the five years tax law requires. Email you sent us stays in our mailbox unless you ask us to delete it. Copies in our providers' backups and logs are overwritten as those backups and logs roll over; if we ever restore a backup, we delete again any account deleted after that backup was made.

If you would rather we did it for you, or you can no longer sign in, email admin@panopt.online from your account address and we will do it within 30 days. Where Link was the merchant of record, you can also ask Link to delete what it holds, at link.com/privacy-center; Link then cancels any plan it sold you.

If something goes wrong

If we learn of a data breach likely to cause you serious harm, we will tell you and the Office of the Australian Information Commissioner as soon as we can.

Complaints

If you think we have mishandled your personal information, email admin@panopt.online. We will acknowledge it within 7 days and answer within 30. If you are not satisfied with our answer, you can complain to the Office of the Australian Information Commissioner: oaic.gov.au, 1300 363 992.

If you are in the EU or the UK

We handle your data to perform our contract with you (your account and subscription), to meet legal duties (payment records), and for our legitimate interest in keeping PANOPT working and secure. You can ask to see, correct, delete or take a copy of your data, or object to how we use it, at the address above. We send marketing email only with your consent, which you can withdraw at any time. Your data is transferred outside the EU and UK to the services and countries named above; ask us which safeguard covers each transfer. You can also complain to your local data protection authority.

Changes

If this policy changes materially, we will tell you by email and in the app before the change takes effect. Each version is dated.

Contact

Joe Hedger, trading as Panopt Alpha, ABN 15 540 058 234, Darwin, Northern Territory, Australia. Privacy questions and requests: admin@panopt.online. Help with your account or a payment: support@panopt.online.